Server
Use our free AI roleplay tool to practice common Server behavioral interview questions. The AI will ask you a question and help you develop answers using the STAR Method. Press start to begin the next recommended question.
Questions take 3-5 minutes to complete, and can be paused and resumed whenever.
Interview question list updated: September 19, 2024
Start with these three questions to get going:
Tell me about an instance when you worked as part of a team. What role did you play, and what was the result?
Source
Describe a situation where you had to manage multiple tasks at once. How did you prioritize, and what was the final outcome?
Source
Can you give an example of a time when you went above and beyond for a customer? What actions did you take, and what was the customer’s reaction?
Source
Complete the next five questions to be well prepared:
Have you ever had to deal with a co-worker conflict? How did you handle the situation, and what was the resolution?
Source
Tell me about a challenging order or request from a customer. How did you handle it and what was the result?
Describe a time when you had to learn a new skill or system quickly. How did you manage the learning process, and what was the result?
Can you share an experience where you had to adapt quickly to a change in the workplace? What was the situation and how did you handle it?
Tell me about a time you received constructive criticism. How did you respond to it, and what changes did you make?
Tackle these remaining questions for thorough preparation:
Describe a situation where you had to ensure customer satisfaction in a high-pressure environment. How did you handle it, and what was the outcome?
Can you describe a time when you handled a difficult customer and how you resolved the situation?
Tell me about an experience where you had to manage multiple tasks at once. How did you ensure everything was completed efficiently?
Give an example of a time you worked as part of a team to provide excellent customer service. What was your role and what was the outcome?
Source
Describe a situation where you went above and beyond for a guest. What motivated you to do so?
Source
Can you share an instance when you received criticism or negative feedback? How did you handle it and what did you learn from it?
Describe an occasion when you successfully upsold an item or promoted a special menu to a guest. What approach did you take and what was the result?
Source
Can you provide an example of a time when you contributed to improving service efficiency or customer satisfaction in your previous role?
Recall a moment when you had to address a mistake you made during service. How did you handle it and what was the outcome?
Share an instance when you had to work a particularly busy shift. How did you manage your time and maintain quality service?
Source
Can you describe a time when you had to handle a difficult customer or situation? What steps did you take and what was the outcome?
Source
Tell me about a time when you had to follow specific procedures to ensure a safe and clean dining environment. How did you implement these processes?
Source