Company Name
Delta Air Lines
Use our free AI roleplay tool to practice common Delta Air Lines behavioral interview questions. The AI will ask you a question and help you develop answers using the STAR Method. Press start to begin the next recommended question.
Questions take 3-5 minutes to complete, and can be paused and resumed whenever.
Interview question list updated: September 19, 2024
Start with these three questions to get going:
Can you discuss a time when you provided exceptional customer service in a high-stress environment? How did you handle it and what was the outcome?
Describe a situation in which you had to work as part of a team to achieve a specific goal. How did you contribute and what was the result?
How do you prioritize tasks when you’re managing several flights with tight schedules, and can you give an example of a time you successfully managed such a situation?
Complete the next five questions to be well prepared:
Tell me about an instance when you had to adapt quickly to a change or a new situation at work. How did you handle it and what was the impact?
Describe a challenging problem you encountered in a previous job. How did you go about solving it, and what was the result?
Can you provide an example of a time when you had to deal with an irate customer or colleague? How did you manage the situation and what was the outcome?
Explain a situation where you identified a potential safety issue. How did you address it and what was the result?
Tell me about a time you helped improve a process or made a suggestion that benefited your team or company. How did you execute your idea and what was the impact?
Tackle these remaining questions for thorough preparation:
Describe an instance when you had to explain complex information to a customer or co-worker. How did you ensure they understood, and what was the result?
Can you talk about a time when you went above and beyond to meet a customer’s needs at work? What motivated you and what was the outcome?